Privacy Policy
Effective Date: February 22, 2026
Last Updated: February 22, 2026
Welcome to The Pine Sisters. Your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Place an order
- Sign up for our emails
- Contact customer support
- Participate in promotions
- Browse our website
Personal Information May Include:
- Full name
- Email address
- Shipping and billing address
- Phone number
- Payment details (processed securely via third-party providers)
- Order history
Automatically Collected Information:
When you visit our site, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages viewed
- Time spent on pages
- Referring website
This information helps us improve our website and customer experience.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Send order confirmations and shipping updates
- Respond to customer inquiries
- Send marketing emails (if you opt in)
- Improve our products and website
- Prevent fraud and protect our business
We only collect information that is necessary for legitimate business purposes.
3. Email Marketing
If you subscribe to our email list, we may send you updates, promotions, and news about our boutique.
You can unsubscribe at any time by clicking the “unsubscribe” link in any email.
We comply with the CAN-SPAM Act and other applicable U.S. regulations.
4. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties only when necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Email marketing platforms
- Website hosting providers
- Fraud prevention services
These providers are only given access to the information needed to perform their services.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Analyze traffic
- Personalize your experience
- Measure marketing performance
You can manage cookie settings in your browser at any time.
6. Data Security
We implement reasonable technical and organizational safeguards to protect your personal information.
However, no online transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your location, you may have rights under applicable privacy laws, including:
- The right to access your personal information
- The right to request corrections
- The right to request deletion
- The right to opt out of marketing communications
California residents may have additional rights under the California Consumer Privacy Act (CCPA).
To exercise your rights, please contact us at the email below.
8. Data Retention
We retain your information only as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
10. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
If we become aware that a child has provided personal information, we will take steps to delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
The Pine Sisters
Email: support@thepinesisters.com
Website: www.thepinesisters.com